Last updated: January 1, 2026
1. PREAMBLE
These Terms and Conditions govern the sales of textile products and light-up accessories offered by Insane on its website.
By placing an order, the customer unreservedly accepts these terms.
2. PRODUCTS
Insane offers clothing and accessories with light-up elements.
Photos are provided for informational purposes only. Products contain electronic components.
3. PRICES
Prices are indicated in euros, all taxes included. Shipping costs are indicated before order confirmation.
4. ORDERS
The order is confirmed after payment and receipt of a confirmation email.
5. PAYMENT
Payment is due immediately upon ordering. All transactions are secure.
6. DELIVERY
A tracking number is provided upon shipment. If you experience any issues, please contact us by email.
7. RIGHT OF WITHDRAWAL
The customer has a period of 14 days after receipt to return a product, without giving a reason.
The product must be returned in its original condition. Return shipping costs are the responsibility of the customer.
Refund will be processed within 14 days of receiving the returned item.
8. WARRANTIES
Our products are covered by the legal conformity warranty against any manufacturing defects.
9. CUSTOMER SERVICE
For any questions or complaints:
Email: [email protected]
Mail: Insane - 50 bld pasteur, 95190 Goussainville, France
10. APPLICABLE LAW
These terms are subject to French law.